Will it replace my advisors?
No. It takes the first reply, the repeated questions and the chasing. Your advisors get conversations that are already qualified, with a summary, and spend their time on people who are ready to decide.
Answered at 11:42 pm. Enrolled by 11:47.
Qurb answers every enquiry in seconds, in English or Arabic, then follows up until it becomes an enrolment or a person takes over.
Incubated at
AR
Al Rayyan Training Institute
Qurb · replies in seconds
Most enquiries are lost between the first message and the second reply.
You already pay for the interest. Qurb takes over the moment someone raises their hand and stays with them until they pay or a person takes it from there.
- 1
Reply
Within seconds, at any hour. An enquiry at 11 pm on a Friday gets the same answer quality as one at 10 am on a Tuesday.
- 2
Qualify
Asks about timing, budget, eligibility and what the person actually needs. Your advisors decide the questions.
- 3
Recommend
Picks the right course, batch or service from your own catalogue and sends the next step: a booking, an application or a payment link.
- 4
Follow up
If they go quiet, Qurb nudges them at the right moments until they decide. No spreadsheet, no forgotten leads.
- 5
Hand over
High-value, upset or unusual conversations go to a person immediately, with a summary so nobody starts from zero.
- 6
Measure
Every enquiry is tracked from first message to payment. You see what converted, what dropped, and where.
One assistant across every place a customer can reach you.
In English or Arabic, in the language the customer writes in. Every conversation lands in one place with one history, whatever channel it started on.
An approved Meta Tech Provider. Qurb connects your WhatsApp number and Instagram account through Meta's official signup, and the number stays yours.
WhatsApp
Where most enquiries in Qatar already arrive. Qurb answers on your existing business number.
Instagram DM
Replies to the DMs your ads generate, then moves the conversation to WhatsApp or a booking.
Website forms
A form submission gets a reply within seconds instead of sitting in an inbox until morning.
Phone calls
Answers inbound calls and calls new leads back. Added once the messaging workflow is proven.
The same twenty questions, a few hundred times a month.
Qurb answers from your course catalogue, schedule and price list, in your tone. It never invents a discount, a start date or an accreditation. If it does not know, it says so and brings in a person.
- Which courses start this month?
- What is the fee, and can I pay in instalments?
- Is it accredited?
- Do you have an evening or weekend batch?
- Can my company sponsor me?
- Where is your centre and is there parking?
Also fits
- Clinicsappointment enquiries and reminders
- Real estateviewing requests and shortlist follow-up
- Car showroomstest drives and quote follow-up
- Schools and universitiesadmissions questions and application nudges
What your team sees the next morning.
Every conversation from every channel, what stage it reached, and what it was worth. The ones that needed a person are already with one.
Al Rayyan Training Institute
Yesterday · Tue 25 Aug
Enquiries
43
27 after 6 pm
Median first reply
6 s
was 3 h 40 m
Enrolled
9
QAR 41,600
Handed to advisors
5
all within 1 min
Enquiries by hour
6 am6 pm12 am
63% arrived after the centre closed.
| Contact | Stage | Course | Last message | Value |
|---|---|---|---|---|
| Fatima A. | Enrolled | PMP weekend | 11:47 pm | QAR 4,800 |
| Ahmed K. | With advisor | CIPD L5, 6 staff | 10:14 am | QAR 39,000 |
| Noor S. | Follow-up Thu | IELTS evening | 9:20 pm | QAR 2,200 |
| Rajesh P. | Qualified | CMA part 1 | 8:05 pm | QAR 6,500 |
| Maryam H. | Enrolled | Excel advanced | 4:31 pm | QAR 1,400 |
When a person is needed, this is what they get.
Ahmed asked for someone who can issue a corporate invoice. Within a minute the advisor on duty has the whole conversation summarised, the numbers, and a suggested next step. Qurb stops replying until the advisor has taken over.
Handover to Sara (advisor on duty)10:14 am
Ahmed K. wants a corporate invoice for 6 staff
- Course
- CIPD Level 5, October start, 6 seats
- Budget
- Approved by HR, needs invoice in company name
- Asked for a person
- 10:14 am, after Qurb explained it can't issue invoices
- Suggested next step
- Call before 1 pm; he is in meetings after that
Take overRead the conversation
Thirty days, measured in enrolments.
Design-partner pricing starts at QAR 3,000 for setup. The monthly fee begins only once the pilot has shown what it recovers.
Book a 30-day pilotSetup takes about a week. You share your catalogue, schedule and prices; we configure and test with your team.
- Before day 1
Baseline
We measure your current first-reply time and enquiry-to-enrolment rate, so the pilot is judged against real numbers, not a guess.
- Days 1 to 30
Live on one workflow
One conversion flow, two channels, your real enquiries. A weekly review of every conversation that converted, stalled or was handed over.
- Day 30
Decide
You see the incremental enrolments Qurb produced and what they cost. Continue, adjust, or stop.
Rules it will not break, whatever the customer says.
People know it is an assistant
Customers are told when Qurb is replying and why their details are collected.
A person is one message away
Anyone who asks for a human gets one. So does anyone upset, confused or high-value.
Data stays under Qatar law
Personal data is handled under the Qatar PDPPL: collected for the conversion flow only, kept for a defined period.
Every action is on record
Each reply, recommendation and handover is logged and reviewable by your team.
No invented promises
No unauthorised discounts, no made-up dates, no legal or medical advice.
Three things people ask before they say yes.
What if it says something wrong?
It answers only from your catalogue, schedule and price list. Outside that, it says it will check and brings in a person. It cannot offer a discount, promise an accreditation or change a start date. If a source is wrong, you fix it once and every future answer is fixed.
Can it use my existing WhatsApp number?
Yes, with one catch you should hear now, not later. A number on the WhatsApp Business app has to move to the WhatsApp Business Platform before Qurb can reply on it. Your customers keep the same number. Your team replies from the Qurb inbox instead of the app, and the old chat history in the app does not come across, so we export it first. We do the move with you during setup.
Before you book.
Does Qurb speak Arabic?
Yes. It replies in the language the customer writes in, English or Arabic, and follows if they switch mid-conversation.
Do I need a CRM?
No. A spreadsheet or Google Sheet is enough to start. If you use HubSpot, Zoho or Salesforce, Qurb writes to those instead.
Can it handle phone calls?
Yes. Calls are part of Qurb. In a pilot we start with WhatsApp and your website form, and add calls once the messaging workflow has proven itself.
How long does setup take?
About a week. You share your catalogue, schedule and prices. We configure Qurb, test it with your advisors, and go live on one channel at a time.